Siebel Administrator

Job Title: Siebel Administrator

Location: Cincinnati, OH (Onsite)

Employment Type: Full-Time /W2

Experience :6 Years

Job Summary

We are seeking an experienced Siebel Administrator to provide hands-on administration and production support for enterprise Siebel CRM environments. The role requires strong experience in Siebel application administration, monitoring, troubleshooting, and support within a banking or financial services environment. This is an onsite role in Cincinnati, OH.

Key Responsibilities

Administer, maintain, and support Siebel CRM environments (Dev, Test, UAT, Production).

Perform L2/L3 production support, incident resolution, and root cause analysis.

Monitor Siebel application performance and ensure high availability and stability.

Manage Siebel components, server configuration, and environment health checks.

Support Siebel deployments, upgrades, patches, and releases.

Work with application, infrastructure, and database teams to resolve system issues.

Perform user administration, access control, and security configuration.

Support batch jobs, workflows, and integrations associated with Siebel applications.

Follow ITIL processes for Incident, Problem, Change, and Release Management using ServiceNow.

Create and maintain runbooks, SOPs, and operational documentation.

Participate in on-call rotations and provide after-hours support as needed.

Required Skills & Qualifications

6+ years of experience as a Siebel Administrator / Siebel Production Support Engineer.

Strong hands-on experience with Siebel CRM administration.

Experience supporting enterprise production environments.

Strong troubleshooting skills across application, middleware, and infrastructure layers.

Experience with Unix/Linux and/or Windows environments.

Knowledge of Siebel architecture, components, and server management.

Familiarity with ITIL processes and ticketing tools such as ServiceNow.

Experience working in banking or financial services environments.

Excellent communication and documentation skills.

Ability to work onsite in Cincinnati, OH.